FAQs

The competition is open to residents of the United Kingdom only who are 18 years or older.

We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England, and Wales.

Also, you cannot enter this competition if you are a relative of any of our suppliers.

We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.

If you are the winner, the prize will be yours. You can do whatever you wish with it, including selling it.

You can enter the competition as many times as you wish up to any limit we specify. Your entries may be restricted if we reach the maximum number of entries.

Find your desired competition and click Enter Now.

Answer the required question, select the number of entries you would like and click add to basket. You can enter multiple competitions or just one. When you’re ready go to your basket and check out.

You will need to have answered the required question correctly in order to be entered into the draw. If you’re an existing customer you will be prompted to enter your login details. New customer? Enter your details to register.

After completing your purchase, you will receive a confirmation email. If you have answered the question(s) correctly you will receive your ticket number(s) and be entered into the draw.

Alternatively, follow the instructions on how to enter for free via postal entry.

Anyone entering for free will not be told whether they have answered the question correctly and will not receive confirmation that they are entered into the draw. Entrants must have created an account on the website for the postal entry to be processed. All details on the entry must correspond to the details on the account. All allocated tickets will be viewable within the My Account area of the website.

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here.

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

Everyone who gets the answer to the question correct will be entered into the draw and assigned a random ticket number or numbers based on their selected number of entries. The winning ticket number will then be chosen at random by a random number generator from all the correct entries. The entry lists can be viewed prior to the draw at any time so you can see your entry has been registered and which lucky number(s) to look out for.

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

If you have any questions that have not been answered here, please email us at support@swishes.com and we will happily answer them for you.

For every competition you can see the number of tickets already sold and also the maximum number we will sell.

As an example, if entries are capped at a maximum of 1000 this means that if you purchase 1 entry and get the answer correct, your chances of winning will be no worse than 1 in 1,000 if the competition sells out. If the competition doesn’t sell out, your odds are improved further.

You can increase your chances of winning by purchasing more entries. For example, if you purchase 10 entries in the example above and you get the answer correct, your chances of winning will be no worse than 1 in 100.